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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer La Verne

January 23, 2026

5  out of  5
rating by Jennifer La Verne
"Monica and the State Farm team were very helpful! I enrolled in an Arizona liability policy for my auto insurance and she made it a breeze!"
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Miesha Tolliver

January 21, 2026

5  out of  5
rating by Miesha Tolliver
"My agents in Phoenix are always helpful when it comes to managing my auto policy. Every time I call, the whole conversation takes no more than 10–15 minutes, and they always answer all of my questions. On top of that, the policy is very affordable."
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Eugene

January 9, 2026

5  out of  5
rating by Eugene
"Stephanie and her team have been stellar every time I’ve needed to make adjustments to my policy. Top tier customer service and super knowledgeable and helpful. They follow through and care about their customers. Highly recommend!"
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Abriana Lemke

January 8, 2026

5  out of  5
rating by Abriana Lemke
"Stephanie L was great! She was very efficient and professional when helping me! She is my sister’s go-to and now mine!"
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Sonia Detwiler

January 7, 2026

5  out of  5
rating by Sonia Detwiler
"Stephanie helped me with car and life insurance. She made the process quick, easy, and answered all of my questions. Would recommend!"
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Scott

January 2, 2026

5  out of  5
rating by Scott
"Highly recommend! Not only did they come in at lower rates, but very responsive service and my insurance needs are fairly complex and they were highly consultative."
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Casey Fabig

December 25, 2025

5  out of  5
rating by Casey Fabig
"Leticia at Stephanie Chavez State farm Phoenix Az location was really knowledgeable , I am very satisfied with the staff in this office! She not only answered all my questions but was able to give me a fair quote. Thank you"
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Clayton Barco

December 20, 2025

5  out of  5
rating by Clayton Barco
"😃"
We responded:
"Thank you for your feedback, Clayton. We're unable to find a record of your experience with our office, but we take concerns seriously and would welcome the opportunity to learn more. Please contact us directly so we can assist - 602-457-3825"
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Neha Kumari

December 19, 2025

5  out of  5
rating by Neha Kumari
"I had an amazing experience with my car insurance agent Stephanie. She is always professional, knowledgeable and patient in answering all my questions. I highly recommend her to anyone looking for reliable and friendly service."
We responded:
"Neha, I'm so grateful for this feedback! Thank you for such a thoughtful review, it made my day! 🥰"
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Steve Lankenau

December 18, 2025

5  out of  5
rating by Steve Lankenau
"Stephanie's office is quick to respond and they are always quickly willing to resolve any issues that you may have."
We responded:
"We love hearing that this has been your experience, Steve! Thanks so much for the kind words! "
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Christopher Lopez

December 10, 2025

5  out of  5
rating by Christopher Lopez
"Shout out to my agent Stephanie Chavez my State Farm Agent from Phoenix AZ....she is always informing me on changes and always helps me with the best quotes.....5 stars"
We responded:
"Always, Christopher 😊Happy to assist you in any way we can! Thank you for your review!"
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Karen Baker

December 5, 2025

5  out of  5
rating by Karen Baker
"I've had State Farm for a very long time, since I moved to AZ in the late 90s. After my original rep retired, my file was moved to another office, which I wasn't satisfied with. Then my file was moved to Stephanie Chavez's office, & I've been very happy with all the interactions I've had with all of the staff there. Stephanie is so nice! My calls are always either answered or returned promptly, & my questions are always answered, & my needs are met. Highly recommend this office!"
We responded:
"Karen, this is a fantastic endorsement! So happy to hear that we’re giving you quality service. We do not take your business for granted over here! Thank you so much for leaving this glowing rating and review. 🤩"
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Josh McCoy

December 4, 2025

5  out of  5
rating by Josh McCoy
"I've worked with Stephanie's office for years now and have always had great service - very quick, always on top of what I need, friendly. I was really in a crunch to start a new business in less than 24 hours and Ernesto really helped me come through making sure I got my liability insurance asap (and checking on the E&O policy as well.) Thanks Stephanie & Ernesto & team!"
We responded:
"So happy everything went smoothly for you, Josh! That's the goal! Love the Ernesto shout out, he is good at what he does for sure! "
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Luis Robles

November 18, 2025

5  out of  5
rating by Luis Robles
"Best experience I’ve had with an insurance company good understanding of what you are purchasing thank you so much for all the help Stephanie Chavez"
We responded:
"Thanks for your great review Luis! We are happy to help anytime you need us! Have a great day!"
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Andrew Asher

November 18, 2025

5  out of  5
rating by Andrew Asher
"Great customer service by Stephanie and quick response to adjusting my car and renters insurance!"
We responded:
"We love hearing this, Andrew! Thanks so much for taking the time to leave a review!"
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Sierra Hays

November 14, 2025

5  out of  5
rating by Sierra Hays
"We have been using this branch for our homeowners insurance for the past two years and we recently had to switch policies for a rental property and the experience was smooth and communication was exceptional! Highly recommend!"
We responded:
"Wonderful! So glad we could make things easy for you, Sierra! Thank you so much for sharing! "
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Fardin Arabzadeh

October 8, 2025

5  out of  5
rating by Fardin Arabzadeh
"Stephanie is an exceptional State Farm agent who demonstrates outstanding professionalism and expertise. She takes the time to thoroughly explain coverage options, ensuring her clients fully understand their policies and feel confident in their choices. Her attention to detail, responsiveness, and commitment to providing excellent customer service make her a pleasure to work with. I highly recommend Stephanie to anyone seeking a reliable and knowledgeable insurance professional."
We responded:
"Fardin, this is incredibly thoughtful! I couldn't be happier that your experience has been as you described. That's exactly what we aim to do here. 😊 Thank you for being a customer!"
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Jeremy Conrad

October 4, 2025

5  out of  5
rating by Jeremy Conrad
"Stephanie is always available to help me with any questions or concerns. I appreciate everything she has helped me with over the years. Amazing agent!"
We responded:
"Appreciate you too, Jeremy! 🫶 Always in your corner! Thank you for this kind review, made my day! "
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Tyler Braunschweig

October 3, 2025

5  out of  5
rating by Tyler Braunschweig
"Saved me lots of money and was super helpful"
We responded:
"Cheers to saving money, Tyler! 🍻 That's the best feeling -- for us too! Thank you for the awesome review!"
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Maribel Perez

October 2, 2025

5  out of  5
rating by Maribel Perez
"“Excellent service! The team is always responsive, helpful, and makes everything easy to understand. Highly recommend.”"
We responded:
"Thank you so much, Maribel! Your review made our day! 😄Glad to have you as a customer!"
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Frank Salaiz

October 1, 2025

5  out of  5
rating by Frank Salaiz
"Super awesome customer service, in Phoenix Arizona"
We responded:
"Happy to help, Frank! ☺️ Thank you for your review! "
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R Campbell

September 29, 2025

5  out of  5
rating by R Campbell
"They have my back they have proven it over and over! I’ve called at the spur of the moment I’ve called with emergencies and every single time they have my back"
We responded:
"We are here for you, Robin! 💪 Great customers like you make it easy. 😊Thank you for being a part of our "neighborhood". "
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Yolanda Hernandez

September 15, 2025

5  out of  5
rating by Yolanda Hernandez
"Stephanie is wonderful n very pleasant professional caring n understanding to my needs. She insured my car's n life insurance policy. Thank you Stephanie."
We responded:
"Yolanda, the pleasure is all mine! It was wonderful getting to know you! So happy to welcome you to our office 😊"
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Rinka Sama

August 28, 2025

5  out of  5
rating by Rinka Sama
"Our first car insurance purchase was an amazing experience! Huge thanks to Stephanie and her outstanding team for delivering truly exceptional service. Shout out to Ernesto—he patiently walked us through every question we had and helped us finalize the policy with care and clarity. Such a great experience overall. If you're looking for auto or personal insurance, we highly recommend this place!"
We responded:
"It was such a pleasure having you and Shuai in the office, Lin! We couldn't be happier to have you as customers 😊 Thank you for this kind review, it means a lot to us! We are here for you! "
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dale paulson

August 25, 2025

5  out of  5
rating by dale paulson
"Stephanie's persistence to find a lower rate saved me the trouble of me having to shop ground. She is diligent, thorough a pleasant ."
We responded:
"It's a privilege to have you as a customer, Dale -- we don't take it lightly! Glad we could find you an option that worked for you. Thank you for putting your trust in us! "