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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juliana Vasquez

March 4, 2026

5  out of  5
rating by Juliana Vasquez
"I recently decided to get the auto insurance for both of my vehicles in Phoenix with State Farm.Great price and Monica answered all the questions I had with a quick response each time ."
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Alex Halliday

March 2, 2026

5  out of  5
rating by Alex Halliday
"Wanted to send a big thanks to Stephanie and her team for all their help with my policy! I recently updated my policy and Alex from her team was super helpful and accommodating. He efficiently explained all of the changes and walked me through the process quickly. Thanks for all the great help!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Stephanie Chavez’s Team. "
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Nancy S.

March 2, 2026

5  out of  5
rating by Nancy S.
"Stephanie and her staff have always been friendly and very helpful with whatever questions or insurance needs I've had. Her staff goes the extra mile to provide additional information that I might not even think of asking about."
We responded:
"Thank you so much for the 5-star rating, Nancy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Frank Borb

February 19, 2026

5  out of  5
rating by Frank Borb
"I spoke spoke to Alex and he secured me a better rate than I was currently getting."
We responded:
"Alex is great and we're so grateful that you had an experience to match! "
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Julianna Torres

February 13, 2026

5  out of  5
rating by Julianna Torres
"I’ve been working with Monica for years when I need any services from State Farm she on the best at State Farm"
We responded:
"Thank you for the kind words! Monica and the team appreciate you!"
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Yue Peng

February 13, 2026

5  out of  5
rating by Yue Peng
"I recently relocated out of state and needed to update my auto insurance, and Agent Alex Hall made the entire process incredibly smooth. He handled everything efficiently over the phone and followed up with all the detailed documentation via email. It’s also great that they offer rental insurance as well, and followed up promptly. Having everything in one place makes things so much easier. Highly recommend working with Alex!"
We responded:
"Alex is great and we're so thankful that you had a ln experience to match! Welcome and thank you for trusting us with your insurance!"
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Anthony Clark

February 11, 2026

5  out of  5
rating by Anthony Clark
"Stephanie is nice friendly and easy to work with."
We responded:
"Thanks you for the great feedback and for trusting us with your insurance needs!"
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Jerry Scheirer

February 6, 2026

5  out of  5
rating by Jerry Scheirer
"Stephanie's amazing! So easy to work with, helping me to find great coverage options while keeping my price down."
We responded:
"Thanks you for the great feedback and for trusting us with your insurance needs! Jerry, we appreciate you too!"
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Jake Cox

February 6, 2026

5  out of  5
rating by Jake Cox
"I just moved back to flagstaff and ended my old renters insurance however it showed on my bill, Stephanie was great was able to answer my question quickly and reassured me that my payment was correct."
We responded:
"We love to hear this! Thanks you for the great feedback and for trusting us with your insurance needs!"
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Tania Romero

February 4, 2026

5  out of  5
rating by Tania Romero
"Love Stephanie! She’s the best and will always works hard to guide you if you have questions and give you the best price. Will continue to work with her as long as I can!"
We responded:
"This is so kind! Thanks you for the great feedback and for trusting us with your insurance needs!"
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Shannon Ruff

February 4, 2026

5  out of  5
rating by Shannon Ruff
"Monica was super helpful in getting my policies switched over from a different state. Made it smooth and painless."
We responded:
"Monica and the team appreciate you! Thanks you for the great feedback and for trusting us with your insurance needs!"
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Joe Ward

February 1, 2026

5  out of  5
rating by Joe Ward
"This office is THE BEST in the valley! Stephane L and Ernesto were amazing and they’re so helpful! They’ve helped me with numerous auto and renters insurance inquiries and I cannot recommend this team enough! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"They are amazing! Thanks you for the great feedback and for trusting us with your insurance needs!"
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Jennifer La Verne

January 23, 2026

5  out of  5
rating by Jennifer La Verne
"Monica and the State Farm team were very helpful! I enrolled in an Arizona liability policy for my auto insurance and she made it a breeze!"
We responded:
"Easy breezy is the best! Thanks you for the great feedback and for trusting us with your insurance needs!"
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Miesha Tolliver

January 21, 2026

5  out of  5
rating by Miesha Tolliver
"My agents in Phoenix are always helpful when it comes to managing my auto policy. Every time I call, the whole conversation takes no more than 10–15 minutes, and they always answer all of my questions. On top of that, the policy is very affordable."
We responded:
"We love great feedback! Thank you for trusting us with your insurance needs!"
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Eugene

January 9, 2026

5  out of  5
rating by Eugene
"Stephanie and her team have been stellar every time I’ve needed to make adjustments to my policy. Top tier customer service and super knowledgeable and helpful. They follow through and care about their customers. Highly recommend!"
We responded:
"This is so kind of you, Eugene! Thank you for choosing us!"
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Abriana Lemke

January 8, 2026

5  out of  5
rating by Abriana Lemke
"Stephanie L was great! She was very efficient and professional when helping me! She is my sister’s go-to and now mine!"
We responded:
"We love Steph too! Thanks you for the great feedback and for trusting us with your insurance needs!"
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Sonia Detwiler

January 7, 2026

5  out of  5
rating by Sonia Detwiler
"Stephanie helped me with car and life insurance. She made the process quick, easy, and answered all of my questions. Would recommend!"
We responded:
"Thanks, Sonia! We appreciate the great feedback."
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Scott

January 2, 2026

5  out of  5
rating by Scott
"Highly recommend! Not only did they come in at lower rates, but very responsive service and my insurance needs are fairly complex and they were highly consultative."
We responded:
"This is great news! So glad you chose us for your insurance needs! Thank-you!"
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Casey Fabig

December 25, 2025

5  out of  5
rating by Casey Fabig
"Leticia at Stephanie Chavez State farm Phoenix Az location was really knowledgeable , I am very satisfied with the staff in this office! She not only answered all my questions but was able to give me a fair quote. Thank you"
We responded:
"We love Letty! Thanks you for the great feedback and for trusting us with your insurance needs!"
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Clayton Barco

December 20, 2025

5  out of  5
rating by Clayton Barco
"😃"
We responded:
"Thank you for your feedback, Clayton. We're unable to find a record of your experience with our office, but we take concerns seriously and would welcome the opportunity to learn more. Please contact us directly so we can assist - 602-457-3825"
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Neha Kumari

December 19, 2025

5  out of  5
rating by Neha Kumari
"I had an amazing experience with my car insurance agent Stephanie. She is always professional, knowledgeable and patient in answering all my questions. I highly recommend her to anyone looking for reliable and friendly service."
We responded:
"Neha, I'm so grateful for this feedback! Thank you for such a thoughtful review, it made my day! 🥰"
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Steve Lankenau

December 18, 2025

5  out of  5
rating by Steve Lankenau
"Stephanie's office is quick to respond and they are always quickly willing to resolve any issues that you may have."
We responded:
"We love hearing that this has been your experience, Steve! Thanks so much for the kind words! "
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Christopher Lopez

December 10, 2025

5  out of  5
rating by Christopher Lopez
"Shout out to my agent Stephanie Chavez my State Farm Agent from Phoenix AZ....she is always informing me on changes and always helps me with the best quotes.....5 stars"
We responded:
"Always, Christopher 😊Happy to assist you in any way we can! Thank you for your review!"
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Karen Baker

December 5, 2025

5  out of  5
rating by Karen Baker
"I've had State Farm for a very long time, since I moved to AZ in the late 90s. After my original rep retired, my file was moved to another office, which I wasn't satisfied with. Then my file was moved to Stephanie Chavez's office, & I've been very happy with all the interactions I've had with all of the staff there. Stephanie is so nice! My calls are always either answered or returned promptly, & my questions are always answered, & my needs are met. Highly recommend this office!"
We responded:
"Karen, this is a fantastic endorsement! So happy to hear that we’re giving you quality service. We do not take your business for granted over here! Thank you so much for leaving this glowing rating and review. 🤩"
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Josh McCoy

December 4, 2025

5  out of  5
rating by Josh McCoy
"I've worked with Stephanie's office for years now and have always had great service - very quick, always on top of what I need, friendly. I was really in a crunch to start a new business in less than 24 hours and Ernesto really helped me come through making sure I got my liability insurance asap (and checking on the E&O policy as well.) Thanks Stephanie & Ernesto & team!"
We responded:
"So happy everything went smoothly for you, Josh! That's the goal! Love the Ernesto shout out, he is good at what he does for sure! "